Store Policy
At BuyItNana, we strive to ensure customer satisfaction. However, please note the following regarding our return policy:
- Returns will only be accepted within one day of delivery and only in the case of malfunctioning items. Items must be returned in their original condition as received.
- All returned items should be in the same state as they were when delivered, including packaging and tags. We cannot process returns for items that show signs of use or damage.
- To initiate a return for a malfunctioning item, please contact our customer service team within the specified time frame.
Delivery Policy:
- Orders placed after 6 PM will be processed and delivered the next day.
- Once your order is delivered, we strongly recommend that you carefully inspect and test the product before making your payment.
Confidentiality Policy:
- We value your privacy and trust. Therefore, under no circumstances will the original shop or source of our products be disclosed to the general public. This policy helps us maintain control over our operations and ensures a consistent experience for all customers.
If you have any questions or need further assistance regarding our policies, please feel free to reach out to our customer support team. Thank you for shopping with BuyItNana!
- Returns will only be accepted within one day of delivery and only in the case of malfunctioning items. Items must be returned in their original condition as received.
- All returned items should be in the same state as they were when delivered, including packaging and tags. We cannot process returns for items that show signs of use or damage.
- To initiate a return for a malfunctioning item, please contact our customer service team within the specified time frame.
Delivery Policy:
- Orders placed after 6 PM will be processed and delivered the next day.
- Once your order is delivered, we strongly recommend that you carefully inspect and test the product before making your payment.
Confidentiality Policy:
- We value your privacy and trust. Therefore, under no circumstances will the original shop or source of our products be disclosed to the general public. This policy helps us maintain control over our operations and ensures a consistent experience for all customers.
If you have any questions or need further assistance regarding our policies, please feel free to reach out to our customer support team. Thank you for shopping with BuyItNana!